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9 Nov 2020 - 24 Nov 2020
Luxembourg
ACA Insurance Days 2020 Insurance – The World After

CONTACT


Helpline

+352 44 21 44 30
Send an email




FAQ


Changing the language of the platform  
You can view the different pages of the platform in French or English. To do so, select the language of your choice at the top left of the screen.

Join an online session  
To attend a session, click on the AGENDA tab at the top right of your screen and select the session of your choice.
When the session begins, you can click on JOIN ONLINE SESSION.

Changing the languages during an online session  
Translation is provided simultaneously in English and french.
To choose the language of your choice, when you are on an online session, click on the headset icon 🎧 at the bottom right and select FR/EN.

Interact and ask questions during an online session
When you are in a livestream session, you can ask all your questions in the dialogue box on the right of the screen.
All questions are subject to moderation.

Networking sessions with other participants  
To meet with other participants, click on the PARTICIPANTS button and then, search/select the participant of your choice. Open the participant's profile, click on REQUEST MEETING and write your message.

If the participant accepts your request for a meeting, he will tell you the time you should join the meeting.

See your different meetings by clicking on the MEETINGS button!

Open the meeting of your choice, click on JOIN MEETING (green button) and enjoy this moment with the other participants.

WARNING: when a participant receives a meeting request, he can only plan a moment, 30 minutes after having read the request.


1:1 Meetings & Video Calls

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1:1 Meetings | Facts

  • You can’t send 1:1 meeting requests? Please check if you have activated your availability. Menu: Meetings -> AVAILABILITY
  • Meeting requests must be accepted to be scheduled.

1:1 Video Calls | Technical Preparations

  • Use a desktop computer or laptop where both Webcam and Microphone is installed.
  • Double check if you have selected a proper time-zone (see Menu: Edit my Profile).
  • Use Mozilla Firefox, Google Chrome or Opera browser preferably.
  • Internet Edge Browser only works for Version IDs 80+ (Chromium edition).
  • To make sure that everything is set correctly, please go to your "Meetings" and click on the green camera button "Meeting starts in ..." - this will open the video call in your browser. You should see yourself!
  • 1:1 Video call meetings can NOT be managed via the b2match Mobile App.

How does it work?

A matchmaking or networking event is a quick and easy way to meet potential cooperation partners in face-2-face talks. 15-20 minutes run fast but it is enough to build first connections before the bell rings and the next talk starts.


1) Online registration

  • Register via the green button "Register now".
  • Add contact and organisation details as requested.
  • You must select the network session in order to participate in the 1:1 meetings.

2) Make yourself visible through an outstanding business profile

COMPANY PROFILE

Take advantage of the opportunity and introduce your company by publishing a clear profile. The more detail, such as company background, business offers and interests you provide, the more you will benefit from the matchmaking. Your co-operation profile is your online business card.

MARKET PLACE

  • Explain the product/project/technology/expertise you are offering or looking for.
  • Specify the type of partner you are looking for.
  • Published profiles will be extensively promoted by the organizers of the event.
  • High-quality profiles are visited 50 to 100 times before, during and even after the event.
  • A meaningful profile will generate significantly more meeting requests.

3) How to manage bilateral meetings?

The booking of meetings opens a few weeks before the event or after a certain number of participants have registered. You will be notified by an e-mail alert once booking has opened.

 

BOOKING MEETINGS

  • Browse the list of attendees or check the marketplace profiles.
  • Use the optional filters to easily find the ones aligned with your goals.
  • Send meeting requests to those companies/persons you want to meet.
  • Adding a short reason why you are interested in a meeting will increase the acceptance.
  • Meeting requests must be confirmed by the recipients to be scheduled.
  • Date and time of a meeting will be scheduled by the person accepting the meeting request considering the mutual availability.
  • Check every incoming meeting request and accept or refuse if not appropriate. It is a matter of politeness to let the requester know if you are interested in a meeting or not.

SOME PARTICIPANTS CAN’T BE BOOKED. WHY?

Participants available for meeting requests are indicated by a green button “Available”, otherwise:

  • You may not have registered for 1:1 meetings. Please make yourself available for 1:1 networking session via Agenda / Event Agenda.
  • Booking rules applied by the event organizer doesn’t allow to book specific groups e.g. No meetings among Sellers & Sellers; Start-ups can’t send meetings requests to Investors.

5) Short before and during the event

SHORT BEFORE THE EVENT

  • You can view date/time of your meetings via the Menu “Meetings” at any time.
  • Check all your pending meeting requests and consider accepting or decline.
  • Download the "b2match" Mobile App (iOS/Android) to:
    * get access to your meeting schedule on your mobile phone,
    * be informed about last-minute changes (bookings, cancellations),
    * manage additional meetings during the event (send/receive/confirm requests)/

DURING THE EVENT

  • Check again the latest version of your meeting schedule through the platform. Due to last minute changes it might have changed slightly.
  • RESPECT the other participants' time and show up to all your meetings.
  • If an unforeseen circumstance arises and you will not attend a meeting, please cancel your meetings through the platform. This way, the other participant will be notified.

1:1 MEETINGS VIA VIDEO CALLS | ADVICE & FAQ


BEFORE THE EVENT - TECHNICAL PREPARATIONS

  • Use a desktop computer or laptop where both Webcam and Microphone is installed.
    * Check your audio quality, using headphones is highly advised.
    * Use a good webcam to improve the image quality.
  • Video call meetings can NOT be managed via the b2match Mobile App.
  • Check your time-zone. Log-in and select "Edit my profile" to check your current time zone selection. If this is not the time zone you are located during the meetings please change accordingly.
  • Use Mozilla Firefox, Google Chrome or Opera browser preferably.
  • Internet Edge Browser only works for Version IDs 80+ (Chromium edition).
  • To make sure that everything is set correctly, please go to your "Meetings" and click on the green camera button "Meeting starts in ..." - this will open the video call feature of your browser. You should be able to see yourself!


DURING THE ONLINE EVENT

  • Access the web platform and be online at least 5-10 minutes before your meetings start.
  • RESPECT the other participants' time and show up to all your meetings.
  • Close your Video Call meeting timely. 
    Please leave the call in time as you or your meeting partner can have a subsequent meeting right after. A timer is indicating the remaining meeting time.
  • If an unforeseen circumstance arises and you will not attend a meeting, please cancel your meetings through the platform. This way, the other participant will be notified.

FAQs

How do I join a scheduled meeting?

  • You can access your meeting schedule via Menu "Meetings" in the top right corner. 
  • Click the green button "Start meeting" next to your meetings to join the 1:1 meeting Video Call

What options do I have if the meeting partner does not show up timely?

  • Quick reminder to join the Video Call
    Send a message (or phone call) and alert your meeting partner to join the missed Video call. This should work well if enough time is left over (e.g. 15+ min) for this scheduled meeting.
  • Re-schedule the meeting
    In case your meeting partner doesn’t react immediately on a reminder as indicated above you can try rescheduling the meeting.
  • If a meeting can not be managed at the event date itself please use the chat messaging system (open the meeting partners profile) to schedule a phone call or meeting outside this platform

What if my camera or microphone does not work?

Contacts

Location

Luxembourg

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